Processing time: 2-3 business days.
Shipping cost is the customer's responsibility. It still remains customer's responsibility in the event of a return.
All shipments will be made through USPS. Customers will be provided with a tracking number.
If a customer is shipping a product back to Represent, any carrier may be used, but please provide a tracking number.
Returns are accepted within 15 days of product arrival. However:
1) Must be in original condition
2) Cost of shipping is the customer's responsibility
3) If a product breaks in return transit, it's up to the discretion of Represent to determine a refund.
4) Only 100% refund on damaged products IF damaged upon arrival to the customer. In order to get a refund or replacement product, the customer MUST email firstname.lastname@example.org with a picture of the damaged product.
Before shipping products back, please email email@example.com for confirmation.
No exchanges accepted.